Company Menu

Blockbuster Employee Reviews for Customer Service Representative

Browse Blockbuster Reviews by Job Title →
15%
45%
27%
12%
0%
3.7
Average Rating
(based on 33 Customer Service Representative Review Ratings)
Customer Service Representative

"It was a good company to work for but they closed down in my area."

Do you have any tips for others interviewing with this company?

"Don't be nervous, always keep eye contact and have confidence in yourself and do research on the company before going for the interview."

What don't you like about working at Blockbuster?

"I never was able to get overtime and a lot of the times I couldn't get forty hours a week."

What suggestions do you have for management?

"If you do right by your employees and treat them all fair they will work great for you usually."

Customer Service Representative
People You Work With 5 / 5 Work Setting 4 / 5 Support You Get 5 / 5
Rewards You Receive 2.9 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.6 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
Customer Service Representative

Do you have any tips for others interviewing with this company?

"Look elsewhere... since most stores are closing due to the integration and roll out of kiosks that are replacing stores and manpower."

What suggestions do you have for management?

"None at this time, since I have left, BB has instituted a kiosk to help cut costs, yet still deliver good customer service."

Customer Service Representative
in Yorba Linda, CA

What do you like about working at Blockbuster?

"Part-time with flexible scheduling."

Do you have any tips for others interviewing with this company?

"Be honest. Everybody likes an honest and forthcoming employee."

What don't you like about working at Blockbuster?

"Few opportunities for advancement or pay increases."

What suggestions do you have for management?

"Giving a better benefits package to its employees."

Customer Service Representative
in Nanuet, NY

What do you like about working at Blockbuster?

"the atmosphere and bond between customers and co-workers."

Do you have any tips for others interviewing with this company?

"Relax, be calm and be positive."

What don't you like about working at Blockbuster?

"Working late nights."

What suggestions do you have for management?

"None, management is excellent."

Customer Service Representative
in Chicago, IL

"If you have a love of movies, then I recommend working there."

What do you like about working at Blockbuster?

"The free movie rentals."

Do you have any tips for others interviewing with this company?

"Just be yourself and love movies!"

What don't you like about working at Blockbuster?

"The hours and locations, some are out of my reach, even by public transportation."

What suggestions do you have for management?

"You just recently went back to 5 day rental. You used to have 10 days from the day it was due to return it. Most consumers liked that and now that you have shortened it from 10 to 5 a lot of people are going with either Netflix or Red Box, you have no one to blame but yourself."

Customer Service Representative
in Evergreen, CO

"A fun place to have been my first employer."

Customer Service Representative
in Santa Monica, CA

What do you like about working at Blockbuster?

"Meeting new people."

What don't you like about working at Blockbuster?

"Dealing with slackers."

What suggestions do you have for management?

"You need to enforce the rules, not be a slacker with the rules."

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×