Customer Service Representatives at Blackboard give their company a 3.8 out of 5.0, while the average rating for Blackboard is 3.6, making them 5% happier than every other employee at Blackboard and just as happy as every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"Great customer service and technical troubleshooting experience"
What do you like about working at Blackboard?
"Helping students and instructors with using their Course management system."
Do you have any tips for others interviewing with this company?
"Be out-going, remain calm under pressure and stay organized with work materials."
What don't you like about working at Blackboard?
"No advancement opportunities within the company, or skill based raises."
What suggestions do you have for management?
"Offer skill based raises and/or other advancement opportunities that co-workers can strive for."
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