Working at Birch Communications in Macon, GA: 4 Employee Job Reviews by Real Employee working in Macon, GA Area

"Employee and customer focused company that tries to do the right thing. However quick growth through acquisitions have created work flow issues, siloed work groups and a general confusion on who does what. This organization needs some serious focus on change and process management."

What do you like about working at Birch Communications?

"I liked the call center environment and the fact that the company participated in creative outlets outside of the regular required duties."

Do you have any tips for others interviewing with this company?

"I would suggest to a candidate to be themselves and display professionalism."

What don't you like about working at Birch Communications?

"I did not like the fact that supervisors would coach or reprimand their employees in front their co-workers. There were no proper guidelines to assist employees when doing their jobs."

What suggestions do you have for management?

"I would suggest to management to find private places when coaching or reprimanding the employees. Also, put the proper continuity in place. It is always a benefit to have guidelines in place to make the business run smoother and more accurately."

What do you like about working at Birch Communications?

"Didn't really like much at all; I was promised one thing in the job interview and got another"

Do you have any tips for others interviewing with this company?

"please, don't, as what you hear in the interview is likely not what you will get."

What don't you like about working at Birch Communications?

"This list is long; but mainly that I was not allowed to do the job that needed to be done"

What suggestions do you have for management?

"Quit and make life bearable for your workers by not being there"

"Very diverse duties and changed often."

What do you like about working at Birch Communications?

"The diversity of challenges on a daily basis."

Do you have any tips for others interviewing with this company?

"Be very open to change."

What don't you like about working at Birch Communications?

"Stafffing issues for a call center were very difficult."

What suggestions do you have for management?

"Maintain managers in one position for longer than 1 yr to create stability."