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Blue Cross Blue Shield Employee Reviews for Customer Service Representative

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4.3
Average Rating
(based on 14 Customer Service Representative Review Ratings)
Customer Service Representative

What do you like about working at Blue Cross Blue Shield?

"During my short tenure, I really enjoyed the appropriate tools, communication, and training provided to get the job done."

Customer Service Representative
Person You Work For 4.5 / 5 People You Work With 5 / 5 Work Setting 3.9 / 5
Support You Get 3.5 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.9 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3.1 / 5
Company Culture 3 / 5 Way You Work 4.9 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.8 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 2.2 / 5
Company Culture 4.6 / 5 Way You Work 4.6 / 5
Customer Service Representative

What suggestions do you have for management?

"Be more approachable and offer staff more pay, and have more opportunities to grow."

Customer Service Representative
in Grand Rapids, MI

What do you like about working at Blue Cross Blue Shield?

"I like the skills I learned."

Customer Service Representative
in Allentown, PA

What do you like about working at Blue Cross Blue Shield?

"The responsibilities were not to demanding. The hours were good."

What don't you like about working at Blue Cross Blue Shield?

"I disliked the parking and the break room, and that there was no personal development."

What suggestions do you have for management?

"Invest in personal development."

Customer Service Representative

"It is a really good company to work for."

What do you like about working at Blue Cross Blue Shield?

"I like the benefits."

Do you have any tips for others interviewing with this company?

"The stress level is very high."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the low pay."

What suggestions do you have for management?

"None. It is a very well-run company."

Customer Service Representative
in Newbury Park, CA

"I learned a lot working for this company and I will always be grateful."

What do you like about working at Blue Cross Blue Shield?

"I liked all duties I was given while working there. I started as a keyer and when I left I was a supervisor."

Do you have any tips for others interviewing with this company?

"Be yourself and don't sell yourself."

What don't you like about working at Blue Cross Blue Shield?

"I disliked the changes that were made, and the outsource of work to other places."

What suggestions do you have for management?

"There is too much favoritism; people should be noticed for their job, not by who they are."

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