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20 Blue Cross Blue Shield Customer Service Representative Reviews

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Customer Service Representatives at Blue Cross Blue Shield give their company a 4.3 out of 5.0, while the average rating for Blue Cross Blue Shield is 3.9, making them 10% happier than every other employee at Blue Cross Blue Shield and 15% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for DEFENDER Direct.

29%
71%
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4.3
Average Rating
(based on 14 Customer Service Representative Review Ratings)
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Customer Service Representative
in Winston-Salem, NC

"Gain good experience and the location is excellent"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Representative
in Detroit, MI

What do you like about working at Blue Cross Blue Shield?

"I enjoyed the high ethical and professional standards set by the company."

Do you have any tips for others interviewing with this company?

"I recommend being knowledgeable, professional, and willing to adapt to change."

What don't you like about working at Blue Cross Blue Shield?

"At times, the work was taken too seriously to the point of stress."

What suggestions do you have for management?

"I would suggest rewarding the employee for hard work and commitment."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 4 Years

Year Salary
2010 $4
2011 $4
2012 $4
2013 $3
Customer Service Representative
Person You Work For 3.9 / 5 People You Work With 4.9 / 5 Work Setting 4.7 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3 / 5
Customer Service Representative
in Camarillo, CA

"Great company, but I needed opportunity for growth."

Person You Work For 4.4 / 5 People You Work With 4.7 / 5 Work Setting 3.1 / 5
Support You Get 4.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.4 / 5
Company Culture 3.9 / 5 Way You Work 4.8 / 5

Average Blue Cross Blue Shield Attributes by Customer Service Representative

Company Culture
4.2
Growth Opportunities
3.4
People You Work With
4.8
Person You Work For
4.5
Rewards You Receive
3.8
Support You Get
4.4
Way You Work
4.8
Work Setting
4.6
Customer Service Representative
Person You Work For 4.6 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative
in Newark, NJ

"I like working for the company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 5 / 5
Company Culture 3.1 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 5 / 5 Way You Work 4.8 / 5
Customer Service Representative
Person You Work For 2 / 5 People You Work With 4.8 / 5 Work Setting 4.4 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 2 / 5
Company Culture 4.7 / 5 Way You Work 4.7 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.8 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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