25%
25%
25%
0%
25%
3.3
Average Rating
(based on 4 Barclaycard Review Ratings)
Company Culture
3.4
Growth Opportunities
2.5
People You Work With
3.6
Person You Work For
3.5
Rewards You Receive
3.7
Support You Get
2.7
Way You Work
3.8
Work Setting
2.9
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Barclaycard Employee
in Newark, DE

"I've worked for Barclaycard for almost 4 months now. Coming back to a large corporation from a small business, I'd have to say the environment is very fun and very friendly. However, the recent explosion in growth shows MASSIVELY, overcrowded buildings, inefficient and outdated equipment, as well as promotions based on time, not skill."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Security Risk and Engagement Manager
in Wilmington, DE

"Great company and great people... overall great place to work and highly recommend to anyone who qualifies."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Fraud Analyst
in Newark, DE

"unprofessional, depressing, unmotivated, and dreary environment with no hope."

What do you like about working at Barclaycard?

"Paid to do a job a computer could basically do"

Do you have any tips for others interviewing with this company?

"Don't waste your time. Unless you are unmotivated, desire no happiness or reward in a career, and are cool with doing the bare minimum for the rest of your life."

What don't you like about working at Barclaycard?

"You are just a number, must clock out to use the bathroom, must let department manager know if you are going to the bathroom outside of designated break time, hired me based on if I background check was completed, let me know a week before training started that I passed background check giving me only one week notice for my previous employer. Lied on job description - position ended up being in a call center (not on job description at all). Took a month and a half to train - didn't answer phones until the last three days of training! Not that it was a difficult job, basically checked credit apps all day. Answered calls and made sure people could use there credit cards in florida for winter breaks. Could only complete 2 out of ever 10 phone calls because I didn't have enough power to schedule someone to use their card in KS when they lived in MI if they were calling 3 weeks ahead of their trip! In those situations I had to email it off into the abyss yet promise the customer if was taken care of. QA like hawks, if you don't SOUND right you don't get a bonus. Wants you to be empathic toward customers, yet when I had a 15 minute phone conversation with a customer who had $15,000 worth of charges on a card they didn't know existed I was reprimanded even though the call ended with a happy potential client. Next day was rewarded a champions award for finding a 17 person fraud ring and contacting all perps and victims. Was reprimanded by afternoon same day because I clocked out wrong for lunch."

What suggestions do you have for management?

"Treat your associates like adults (even though half of them dress is like high school students or escorts). Along associates to use the bathroom when necessary without manager supervision (it's just wrong). When you employee people make sure by the third month they are working THEY HAVE FULL ACCESS TO THE SYSTEMS WITH WHICH THEY NEED TO UTILIZE TO CARRY OUT THEIR DAILY FUNCTIONS! DUMBAS*SES. Be more enthusiastic about the job a smart monkey or better dialer system could essentially do ."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Production DBA
in Newark, DE
Person You Work For 4.9 / 5 People You Work With 4.5 / 5 Work Setting 4.6 / 5
Support You Get 3.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.1 / 5
Company Culture 4.6 / 5 Way You Work 4.3 / 5

Average Barclaycard Ratings in the Past 3 Years

Year Salary
2011 $4
2013 $1
Customer Service Representative
in Boston, MA

"a low paid somewhat boring job. it suited me at the time, but not much of a career choice"

What do you like about working at Barclaycard?

"flexible working hours which was pretty good: I could chose to work the hours I wanted"

Do you have any tips for others interviewing with this company?

"don't expect too much: benefits are poor, job is repetitive, flexible hours are good, not too stressful"

What don't you like about working at Barclaycard?

"low pay and boring job, very repetitive; not much of a challenge, not engaging work"

What suggestions do you have for management?

"don't treat staff as if they are all stupid, show a bit more respect towards your employees"

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