Working at Author Solutions in Bloomington, IN: 2 Employee Job Reviews by Real Employee working in Bloomington, IN Area

"Author Solutions offers some great opportunities but they need to re-think their sales model to actually focus on the needs of the customers instead of just churning people through the machine. If we treated customers like people we would be a much better company, have a better standing in the marketplace, and be a place where people enjoyed working. Hopefully we will continue to grow in this area, continue to act as a company (and not just a sales support team), start offering good benefits (competitive health coverage, 401k matching, etc), and start attracting and hiring good talent. Need to put people in charge who know what they're doing (not just some finance guys) and are focused on more than just the bottom-line (or top-line, or whatever line it is that they are unnecessarily focused on)."

"Author Solutions provides a great solution for authors trying to become published."

What do you like about working at Author Solutions?

"My employees at Author Solutions was great to work with and gave 110% during a difficult economic time."

Do you have any tips for others interviewing with this company?

"This is an excellent experience for young people that excel at phone sales."

What don't you like about working at Author Solutions?

"Author Solutions goals were to drive sales so the company could be sold. Systems to reach the goals were not always available."

What suggestions do you have for management?

"Improve retention of good employees. Turn over was approximately 45%."