Apple Employee Reviews for Technical Support Representative
Browse Apple Reviews by Job Title →Technical Support Representatives at Apple give their company a 3.8 out of 5.0, while the average rating for Apple is 4.1, making them 8% less happy than every other employee at Apple and just as happy as every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.
"A good learning experience."
What do you like about working at Apple?
"It was a good learning experience. I got to learn ins and outs of iPod and how Apple operates tech support."
Do you have any tips for others interviewing with this company?
"It's a good company. Make sure to keep in contact with your rep."
What don't you like about working at Apple?
"I didn't think there was enough support from the leads or supervisors. Due to economy, you didn't know how long you would have the job."
What suggestions do you have for management?
"There was little or no phone training to deal with customers. During the testing period we were given very little training and were just told to take calls and ask questions later."
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