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AOL Employee Reviews for Customer Care Consultant

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Customer Care Consultants at AOL give their company a 3.4 out of 5.0, while the average rating for AOL is 4.1, making them 19% less happy than every other employee at AOL and 11% less happy than every other Customer Care Consultant on CareerBliss - the happiest Customer Care Consultants work for AOL.

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3.4
Average Rating
(based on 2 Customer Care Consultant Review Ratings)
Customer Care Consultant
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3.1 / 5 Way You Work 3 / 5
Customer Care Consultant
in Oklahoma City, OK

"I do not like working phone support in call centers."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3.1 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2.6 / 5 Way You Work 2.5 / 5

Average Customer Care Consultant Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Customer Care Consultant
in Tucson, AZ

"One of the two best places I ever worked, as the other is Boeing."

What do you like about working at AOL?

"Challenging job, excellent benefits, good pay."

What don't you like about working at AOL?

"The call center and support sites shut down in 2006-2007."

Average AOL Attributes by Customer Care Consultant

Company Culture
2.9
Growth Opportunities
3.5
People You Work With
4
Person You Work For
3.5
Rewards You Receive
3.5
Support You Get
3.5
Way You Work
2.8
Work Setting
3.5
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