Alliance Data Employee Reviews for Sales and Service Associate

"I would feel better about the sales aspect if sales were more tailored."

What do you like about working at Alliance Data?

"They have kept the promises made when they bought out our former call center and seem committed to staying state of the art."

Do you have any tips for others interviewing with this company?

"I was hired in a take-over and have never had to interview with this company."

What don't you like about working at Alliance Data?

"Place sales above customer service, associates are expected to sell products to customers regardless of the value of that product to that particular customer. ie selling internet based products to seniors who have already told you they do not have a computer."

What suggestions do you have for management?

"Tailor products offered more closely to customer bases, give associates greater latitude regarding products offered. Update close codes to actually reflect what the customers really want."