Service Desk Technicians at 1901 Group give their company a 1.6 out of 5.0, while the average rating for 1901 Group is 1.6, making them just as happy as every other employee at 1901 Group and 77% less happy than every other Service Desk Technician on CareerBliss - the happiest Service Desk Technicians work for Computer Sciences Corp.
"This is an I.T. sweatshop. It's more of a call center then a support desk. Morale is in the toilet, and they have lost a lot of good talent because of how it's run. There are reviews up on another site, unfortunately management padding has been added. The Blacksburg VP. Resigned because of how they treat people. It's an ITIL shop, but they totally ignore the planning/training phase. Like the game wack-a-mole? This is the place for you. There Are a lot of rumors at 1901 right now and a huge game of musical management. If you are truly desperate for a job, and want resume filler take it, but if you are just seeking a switch, you're making a mistake. It's a band aid, not a solution I'm afraid"
Update your browser to have a more positive job search experience.Upgrade My Browser