40 Service Desk Technician Reviews
Service Desk Technicians give their job an average rating of 3.6 out of 5.0. The Service Desk Technicians happiest with their jobs are employed by Computer Sciences Corp with an average rating of 4.9 while the Service Desk Technicians least happy with their jobs work for 1901 Group with an average rating of 1.6.
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"I like working with technology and finding solutions, but I want an employer with TRAINING opportunities and STRUCTURE. I don't think that working for an outsource company is a good way to go. They are huge proponents of the make do with less (and for less) school of thought."
"Love the customers and the relationship as a Apple Service Provider to Apple. Hated the name - customer's got the impression that the company is trying to "piggy-back" off Apple's success"
"I get to help users with every day technical issues. I also helped patients get into their accounts. The awesome thing about this role is the feeling you get when you successfully guided someone through a complex problem. It really pays off towards confidence in yourself and your abilities to resolve issues."
"Love: Helping people with regards to the use of computers. Hate: Unable to hear the differences between "S" and "F" over the phone, or "B" and "D". Can't do it."
"I like helping customers and try to find the solution at the problem. I just hate stay in front of my computer."
Please give us a one liner to describe this review.
"Taos has great potential as a company, but internal strife abounds."
What do you like about working at Taos?
"The company is ambitious, knowledgeable and generous on a corporate level."
Do you have any tips for others interviewing with this company?
"The company uses skill-based testing for all IT employees. Expect to spend at least 3-hours on these on the web and over the phone. It's also common for there to be 3+ interviews before hiring."
What don't you like about working at Taos?
"The company is unorganized and is inefficient and resources on internal politics and favouritism."
What suggestions do you have for management?
"Focus on building relationships with employees, growing them as people and value their time, effort, and input."
Please give us a one liner to describe this review.
"Excellent place to work, but pay was a little low."
What do you like about working at BAE Systems?
"Excellent place to learn new skills, and expand on what you already know."
Do you have any tips for others interviewing with this company?
"Be sure to either know computers fairly well, or learn very fast."
What don't you like about working at BAE Systems?
"The pay was not high enough for me to support my family."
What suggestions do you have for management?
"Pay more attention to the lower level employees and offer positive encouragement more often."
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