On average, employees at Ricoh give their company a 3.6 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest Ricoh employees are Account Executives submitting an average rating of 3.7 and Senior Account Executives with a rating of 2.9. Browse Ricoh Reviews by Job Title →
"Why You Should Never Do Business with Ricoh USA, Ricoh Americas Corporation Ricoh is a hard nose rip off company, which bill their customers by meter usage, as opposed to billing you a set price per month for supplies and services. What Ricoh does is offer a trial period for the use of their office machines, to potential new customers. When a customer decides they do not want to move forward with Ricoh and not sign a service contract for the new machine(s), Ricoh picks up the machine(s), takes the machine, with usage already on it, now, from the trial customer, cleans the machine(s) up at their warehouse, and then resale it as a brand new, never used machine. Remember, the machine(s) now have usage on them from the previous customer. When an unsuspecting customer purchases the machine(s), and signs a new contract with Ricoh for Service, they are later billed an exorbitant amount for copies they never made on the so-called new machines. Ricoh trains their installers (techs) to enter"
"At Ricoh I would say there is room for improvement there. I also have a really old laptop and that has been problematic at times. That said, I work from home and that has allowed me great flexibility, especially in times when my personal life required more attention."
"This job not a sales job, its a telemarketing job! I left my previous company because my boss promised me a great future. but now I feel like I am stuck here. So, please do yourself a favor and find a job somewhere else. Don't ruin your successful career!"
"I worked for Ikon Office Solutions for 12 Years. The Ricoh Company bought us in 2010. I loved working for Ikon Office Solutions."
"I've worked with Ricoh for 4 months now and I am pleased so far."
"Good company to work at. Good benefits."
"Ricoh is an outstanding company with incredible training and resources."
"I was originally an Ikon employee. I was very happy as an Ikon employee. I have become less and less happy since Ricoh acquired Ikon."
"I have worked with Ricoh for 3 months and I have had a difficult time getting the tools I need to do my job. I am also finding it challenging to get engagement from a much, much older team that is set in their ways. It is an older company that is making software that is behind in technology, and lacks the management to direct products to the marketplace in a successful way. The staff is friendly and collaborative, but the slow pace of productivity is extremely difficult hindering to projects."
"I am a contract employee, and therefore do not have the same benefits as internal employees."
"I've worked for Ricoh Company since 1990. The company employsaround 25000 peoples and has 20 locations all over the wold."
"I started work there in 1997 and in the beginning is was great but then they got too cheap. Office supplies were very hard to get. I even saw some coworkers having to share a single box of paperclips because they just weren't purchased. The building I was in was quite dirty and the bathroom smelled. The carpet was so filthy I just threw away anything that accidentally fell and touched the carpet. The coffee and water was free. There was a kitchen but we weren't allowed to use it. Only vending machines."
"I worked for Ricoh for two years. I found the company to be very unorganized and their CRM system had very poor and inaccurate information. The base pay is very low and commission is very difficult to earn. They have a 70% turnover rate within their Commercial Sales Team."
"Company needs a stronger Federal Program with focus on customer service. Must expand product offerings to compete for high dollar opportunities."
"I have been employed by Ricoh USA (Formerly IKON Office Solutions) for 10 years. I have been fortunate enough to enjoy many promotions through the years and they have rewarded me for my performance. They are a great company to sell for!"
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