Ricoh

(155 reviews) Submit Review

CEO: Yoshinori Yamashita
Founded: 1936 (88 years old)
Company Size: 80,000 - +
Industry: Electronics and Appliance Stores
Website: https://www.richoh-usa.com

Ricoh: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

We've calculated that the average salary at Ricoh is $51K based on 1,260 user-submitted salaries A total of 155 Ricoh employees gave Ricoh an average happiness rating of 3.7 out of 5.0.

At A Glance

155 reviews

Ricoh Salary Distribution

See all 1,260 Ricoh salaries

185 Account Executives from Ricoh submitted salaries.

$65K Senior Account Executive

$76K Major Account Executive

$27K Customer Service Representative

$51K Account Manager

$34K Administrative Assistant

$93K Global Account Manager

$39K Field Service Technician

$86K Solutions Engineer

$39K Sales Representative

Ricoh Reviews and Ratings

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BlissScore 3.7

24%

42%

23%

11%

View all 155 Ricoh Reviews »

38 Anonymous Employees from Ricoh submitted reviews

3.4 I worked for Ricoh for over 10 years. In that time, I was fortunate enough to develop my career into one that I am very proud of. They offer great compensation packages and benefits and provide growth opportunities for success along the way. Recently however, the company has changed its model for going to market; and they are going through challenges that relate to having to deal with legacy employee behaviors relating to being recognized as an office equipment sales company to one of being services-led. This has caused significant stresses in the organization and they have not dealt with organizational change very well. Most employees would agree that their new roles were forced upon them, and need to make the transformation (without some formal training or guidance), or they may not be able to keep working in that role. This has been truly unnerving within the organization over the past 18 to 24 months. I do believe that Ricoh has the right plan in place, but how they get there needs to be reevaluated, so that they do not loose the truly talented individuals they currently employ.

38 Anonymous Employees from Ricoh submitted reviews

1.7 Why You Should Never Do Business with Ricoh USA, Ricoh Americas Corporation Ricoh is a hard nose rip off company, which bill their customers by meter usage, as opposed to billing you a set price per month for supplies and services. What Ricoh does is offer a trial period for the use of their office machines, to potential new customers. When a customer decides they do not want to move forward with Ricoh and not sign a service contract for the new machine(s), Ricoh picks up the machine(s), takes the machine, with usage already on it, now, from the trial customer, cleans the machine(s) up at their warehouse, and then resale it as a brand new, never used machine. Remember, the machine(s) now have usage on them from the previous customer. When an unsuspecting customer purchases the machine(s), and signs a new contract with Ricoh for Service, they are later billed an exorbitant amount for copies they never made on the so-called new machines. Ricoh trains their installers (techs) to enter

38 Anonymous Employees from Ricoh submitted reviews

1.7 I've worked for Ricoh USA for about 3 years. The billing department is run by people who don't have a clue what they're doing. Everybody within the company doesn't even know what their co-worker/team member does. Good Luck finding someone with knowledge. Because Ricoh keeps firing the very people who know the company well, so you're left with people who just show up to work to gossip and have no clue what it is they do. There are changes every single week to processes, and those changes are clearly changes made by people who don't actually do the billing work on a daily basis. This was by far the worst company I've ever worked for, and I will never recommend anyone to work for them. Find another company. Plus, as of this year the company isn't making any money according to the heads up. Find a company that is making money and values you and your work ethic.

Ricoh Careers & Info

Current CEO: Yoshinori Yamashita

Status: Active

Ricoh Company is a Japanese global company that offers copiers and supplies in many countries, including the U.S. They offer fax machines, scanners, printers and other electronic products such as cameras, server software and optical data storage drives. Ricoh is dedicated to providing high quality products while reducing environmental impact at the same time. In fact, the company has three stages for environmental awareness that guide its operations. They also develop environmental methods and publish annual environmental reports to ensure that the company follows its guidelines.

Ricoh Company was founded in the year 1936 in Minato, Tokyo. As the company grew, they relocated to Chuo, a city in Yamanashi. Today, Ricoh Company has become a leader in providing electronic products, serving 180 countries in Europe, the Americas and the Asia Pacific region. They also employ about 10,000 individuals from different countries, as growth potential continues to increase.

Working at Ricoh opens windows of opportunity to work in different countries. With branches all over the world, candidates will be able to experience working and living abroad. The company also provides an excellent working environment for its employees. The staff is very friendly and the atmosphere at work is very relaxing for employees. Best of all, Ricoh provides great benefits for its employees. Ricoh benefits include savings and retirement plans, holidays and vacations, medical and dental coverage, employee assistance programs, accidental death and dismemberment insurance, life insurance and vision plans. Aside from that, the company also offers a competitive salary that provides financial security.

Despite having so many branches around the world, Ricoh maintains its positive culture. This company is dedicated to helping employees become effective at work by developing programs and training that will further enhance their skills. The Ricoh culture also features appreciation for employees who excel in their field. The company provides awards, commendations, and in some cases, promotions. That being said, working for this company really is a great jump start for anyone’s career.

Ricoh careers provide dozens of opportunities. They provide employment for qualified applicants in different fields. These include document management sales executives, custom application developers, QA test engineers, account managers, sales executives and researchers for mobile computing applications. There are a lot of careers to choose from at this company. The chances for growth and promotion are also high. Best of all, the compensation is ideal for anyone who wants to work for the company until retirement.