Working at The Gap in Charleston, WV: 1 Employee Job Reviews by Real Employee working in Charleston, WV Area

"Didn't care about training, no support, & released private information."

What do you like about working at The Gap?

"The Gap offers a great discount that allows you to definitely continue to shop the brands under the Gap umbrella. The work hours were usually very reasonable and typical of the retail environment. Some of the associates were usually very nice and easy to talk to."

Do you have any tips for others interviewing with this company?

"The manager always appears to be fun and interested in you. Normally this would be great, but in many cases the manager just wants you as the labor, and has no interest in you otherwise. When going in stand your ground and for your beliefs. If you stand strong in the interview then you won't be pushed around if hired."

What don't you like about working at The Gap?

"The training was horrible. I was given one day of training with another brand manager, yet was unable to be trained by this person because I was thrown in to do company standard flow for new items that I wasn't quite ready to dive into. I had not seen any papers beforehand and was never taught how to submit payroll, close registers, open and close the store, and etc. It was a nightmare. The benefits offered by the company are also some of the worst offered from any company I've been offered them. The pricing was very high which was a turn off, and there was nobody to talk to or go over the information with me and very limited resources to read about outside of the horrible setup on the employee website. The staunch attitude of the management team and the way they acted showed me that the company didn't really care for me as a person, just as labor. The attitudes I was showcased to definitely showed off how unimportant the person is to the company outside of the paying customer. District managers and the store manager were very vocal about this attitude with assistants and associates."

What suggestions do you have for management?

"Help improve the training experience overall for new management and associates. Have more fun in the store. The Gap is a snotty environment to work in and it comes across through management that the store is more concerned about making money and getting credit cards than it is about having a good time, helping customers, and making the store a great shopping environment. I know in many cases I have seen teams concentrate on customer service, yet I still see the anxious abilities to badger and push customers away from the store with talks of credit cards and making $100+ purchases to the point customers begin shopping online more or come less frequently as they find a newer store who isn't as concerned with credit cards."