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Alliance Data Employee Job Reviews in the United States

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On average, employees at Alliance Data give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest Alliance Data employees are Customer Service Representatives submitting an average rating of 4.5.

28%
50%
16%
6%
0%
3.9
Average Rating
(based on 32 Alliance Data Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.4
People You Work With
4.2
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
3.7
Way You Work
3.8
Work Setting
4.0
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"I have worked for Alliance Data for 3 years and I don't plan on ever leaving. This is the best place to work! Everyone is so supportive and really wants to see you grow as an associate and as a person. There are so many programs that are designed to help you no matter where you are. The people here are the best!!"
Posted 9 years ago in Plano, TX
Customer Service Representative

"It was a job"

What do you like about working at Alliance Data?

"I love the people and skills that I learned while working there."

What don't you like about working at Alliance Data?

"The customer service hours"

Equipment Services Project Manager

"Alliance Data System is a good company to work for if you are part of the team"

What do you like about working at Alliance Data?

"Flex schedule, my team, uppermanagement, the worked produced"

What don't you like about working at Alliance Data?

"Lack of good communication and follow up"

What suggestions do you have for management?

"Pay attention to the team when suggestions are made, one on one's"

Company-Industry Rating Comparison

3.9
Alliance Data (52)

4.7 Highest Rated in this Industry is Legacy Partners (12)
2.6 Lowest Rated in this Industry is VF Outlet (7)
3.7 Average of All Companies in this Industry (4,253)
Sales and Service Supervisor

"Alliance Data was a great place to work but was a satelite office and was limited to growth opportunities."

What do you like about working at Alliance Data?

"Alliance Data had great training and personal growth programs to ensure personal success."

What don't you like about working at Alliance Data?

"The limited growth opportunity."

What suggestions do you have for management?

"Allow supervisory staff to be involved with more global projects."

Director

What do you like about working at Alliance Data?

"Revenue focused. Invenitve. Get it done team atmosphere."

Do you have any tips for others interviewing with this company?

"Know the business. Speak the language."

What don't you like about working at Alliance Data?

"Retail industry segment has taken a big hit in current economic enviroment that cuts had to be made."

What suggestions do you have for management?

"Stay focused on the core business."

Senior Technical Support Representative

"Truth"

What do you like about working at Alliance Data?

"Mail Box. When I first started it was a private company. You felt part of it. I enjoyed every aspect of my support position. I feel that I accomplished all my tasks and goals with 100% accuracy and made the company better for it."

Do you have any tips for others interviewing with this company?

"Apply only if you have to and make it a short duration."

What don't you like about working at Alliance Data?

"Alliance Data. This was the switch from Private to corp. owned. The theory of management changed. People were put into position not knowing how to run a mailing business. The rules that normally apply to a production environment differ from mfg. Sales personal did not have the expertise to sell the mail piece and make a profit. There is more to selling a mail piece than they would ever understand. I held classes for sales but management did not in-force any of the practices to make the sales process go smoothly. So many errors were repeated over and over again and we ended up loosing money. Bowne, this company is not in favor of out of core business. They came into the company promising the world and it was nothing but a bunch of lies, management knew less than anything about the mail business and made poor decisions that killed the business. I would not work for them for any amount of money."

What suggestions do you have for management?

"Change your attitudes you don't know everything, and make better use of your own resources."

Senior Programmer Analyst

"Good place to work but not much of a chance for advancement."

Collections Supervisor

"Hated to leave"

What do you like about working at Alliance Data?

"flexibility"

Do you have any tips for others interviewing with this company?

"be prepared professionally"

What suggestions do you have for management?

"maintain work/life balance"

Collections Supervisor

What do you like about working at Alliance Data?

"The continuing education offerings, and challenge of the position itself. Strong company benefits and the management staff."

Do you have any tips for others interviewing with this company?

"Always provide specific answers interview questions. For example state the situation or task you were faced with. The action you took and the result."

What don't you like about working at Alliance Data?

"The hours of operation. 5:30 am -9:00 7 days a week"

Equipment Services Project Manager

What don't you like about working at Alliance Data?

"no growth opportunities. Proiject management position salary tied to sales."

Account Manager

"Only if you need the work"

What do you like about working at Alliance Data?

"ability to change my schedule. My co-workers were great!"

What don't you like about working at Alliance Data?

"They pay was horrible. Ever changing goals were impossible to meet."

What suggestions do you have for management?

"Change in salary and commission required"

Mid Range Collector

"this review okay"

What do you like about working at Alliance Data?

"the people I work with"

What don't you like about working at Alliance Data?

"they really just hire you short term"

What suggestions do you have for management?

"to give workers more stability"

Senior Consultant

"Give me some good memory"

What do you like about working at Alliance Data?

"Good team"

What don't you like about working at Alliance Data?

"Sitting elbow to elbow"

What suggestions do you have for management?

"Get more sitting space for the developer"

Customer Service Representative

"This reviews is pretty accurate of what you could expect at Alliance Data Systems"

What do you like about working at Alliance Data?

"Alliance Data does a good job at training how to make customers make a commitment fast."

Do you have any tips for others interviewing with this company?

"Be prepared for what your interviewing for know the job positions and requirements inside and out."

What don't you like about working at Alliance Data?

"Typical days work schedule. Company rarely give you any time to catch your breath and works you like a dog. Pay is not parallel to the work you put in each and every day."

What suggestions do you have for management?

"Show more empathy for your workers."

Tape Operator

"It was great working for them until I got laid off"

What do you like about working at Alliance Data?

"Great Company and Great People"

What don't you like about working at Alliance Data?

"Little chance of upward mobility"

What suggestions do you have for management?

"More oppurtunities for advancement"

Senior Collections Representative

What do you like about working at Alliance Data?

"Competitiveness"

Do you have any tips for others interviewing with this company?

"Be prepared"

What suggestions do you have for management?

"Get actual collections experience"

Alliance Data Reviews FAQs

Is Alliance Data a good company to work for?

Alliance Data has an overall rating of 3.9 Average Rating out of 5, based on over 32 Alliance Data Review Ratings left anonymously by Alliance Data employees, which is equal to the average rating for all companies on CareerBliss. 94% of employees would recommend working at Alliance Data.

Does Alliance Data pay their employees well?

Alliance Data employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 13 Alliance Data employees have shared their salaries on CareerBliss. Find Alliance Data Salaries by Job Title.

How satisfied are employees working at Alliance Data?

94% of employees would recommend working at Alliance Data with the overall rating of 3.9 out of 5. Employees also rated Alliance Data 4.0 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.4 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Alliance Data?

According to our data, the highest paying job at Alliance Data is a Senior Vice President at $500,000 annually. Browse Alliance Data Salaries by Job Profile.

What is the lowest paying job at Alliance Data?

According to our data, the lowest paying job at Alliance Data is a Research Clerk at $18,000 annually. Browse Alliance Data Salaries by Job Profile.

What are the pros and cons of working at Alliance Data?

According to reviews on CareerBliss, employees commonly rated the pros of working at Alliance Data to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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