93 Customer Service Representatives from Alliance Data submitted salaries.
Current CEO: Ralph Andretta
Alliance Data began in 1996 as a transaction services business and has developed into a solution-driven company with a focus on providing marketing solutions, developing brand or company loyalty, and providing solutions that drive profitability. Some of the industries that are served by Alliance Data include the medical and pharmaceutical industry, retailers, hotels, the banking industry, and many other service providers.
Alliance Data culture has been developed around this desire to provide revenue generating services at a very high level for their clients. The mission statement of the company highlights their goal to identify and evaluate information from transactions that help companies understand what drives their customers in order to more effectively provide services and products that those customers desire. The end result of this customer driven approach is a workforce that makes decisions with the customers' best interests in mind. The three primary areas of focus are marketing-driven credit services, loyalty programs and consulting, and database, analytics and targeted marketing communications.
Alliance Data careers include options in multiple fields, all of which support the company purpose and primary service offerings. The ability to understand the transaction data and innovate when it comes to putting measurements and tracking in place is a key skill that would help any marketing or business professional working with Alliance Data. The tracking is done on a very large scale, which also means that in addition to individual understanding what the data is telling them, there is also a need for individuals who can implement the tracking electronically using web-based technologies and adapting the data collection to systems that are external to Alliance Data but internal to customers. This means that the job opportunities available with Alliance Data would include not only marketing positions, sales positions, but also technical positions where Internet programming languages and computer based training will be very beneficial.
The Alliance Data benefits focus on helping employees have a good work / life balance. This main feature of the benefits package includes many of the expected corporate benefits, such as medical, dental, and vision coverage, but also several other benefits. Included in the benefits package for full-time employees as well as some part-time employees is paid time off, 401K, life insurance, disability insurance, flexible spending accounts (pre-tax), leave of absence, tuition reimbursement, health and wellness programs, and even adoption assistance. Working at Alliance Data can be a very rewarding experience.
Director is the highest paying job at Alliance Data at $188,000 annually.
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