Alliance Data Employee Job Reviews in the United States

"I’ve worked with the company for a little over 5 years and its been a blast since. I’ve been able to meet new people and face challenges as well, however the family dynamic on teamwork makes it bittersweet that I want to grow more outside of the company."

"Pay is decent for call center, however, the company isn't the best to work for. They do not care about their employees and they make you work multiple departments without proper training, no raise and it's mandatory."

"It's a great company. Been around for years"

"Its quite a good place to work at, the manager here are very friendly along with teammates."

"I’ve worked for Alliance Data for the last five years. I really appreciate the community involvement. All the volunteer opportunities that ADS that I was able to participate in has been fulfilling. I’m also proud of the software projects that I’ve worked on while ADS."

"I’ve been working towards success with a well know company Alliance Data, very professional but casual environment. I myself ranking in the top 5% as a customer service representative handle costumer who need assistance with their credit card. Alliance data is partnered with many brands such as Victoria Sectet, Lane Bryant, Ashley Stewart ,ect."

"Great place to work, a lot of opportunities, too much to learn"

"I am not sure if this is needed for the application, but for Jobot."

"I've worked here for 5 years and it is very difficult to introduce new concepts, ideas, and technology. Buy-in is very slow and the status quo fights back hard."

"The company was great to work for but the new metric VOICE holds us accountable for the customers feeling against the company and it's policy. If a customer makes a payment over the phone we are required to charge a fee, if the customer is upset and gives a failing review the agent is held responsible. The same thing goes for late fees, bill due date or any other policy the company has. The customer can clearly state the agent was friendly and answered all of the questions but if the company receives a low score so does the agent along with the possibility of a consult up to and including termination. That in my opinion is cowardice."

"I have worked for Alliance Data for 3 years and I don't plan on ever leaving. This is the best place to work! Everyone is so supportive and really wants to see you grow as an associate and as a person. There are so many programs that are designed to help you no matter where you are. The people here are the best!!"

"Very nice place to work. I always enjoyed working at Epsilon Targeting. Very good people, very good company. I miss it."

"Key word...LOVE this place. Great work environment. Great overall culture. They totally communicate the vision of the company. Christmas Bonus! Back to school bonus! Holiday dinners! Self improvement classes. Round table meetings to find out what we employees need in order to provided our clients world class customer service. Alliance data even offers work at home opportunities to those that have been here over a year! Love the CEO! Love the way alliance data treats their workers!!!"

"I would feel better about the sales aspect if sales were more tailored."

What do you like about working at Alliance Data?

"They have kept the promises made when they bought out our former call center and seem committed to staying state of the art."

Do you have any tips for others interviewing with this company?

"I was hired in a take-over and have never had to interview with this company."

What don't you like about working at Alliance Data?

"Place sales above customer service, associates are expected to sell products to customers regardless of the value of that product to that particular customer. ie selling internet based products to seniors who have already told you they do not have a computer."

What suggestions do you have for management?

"Tailor products offered more closely to customer bases, give associates greater latitude regarding products offered. Update close codes to actually reflect what the customers really want."

"My experience has been great prepared for my next endeaver."

What do you like about working at Alliance Data?

"The people I worked with. The type of job I do"

Do you have any tips for others interviewing with this company?

"No tip I would say just be your self be confidence."

What don't you like about working at Alliance Data?

"What I dont like about working for the company is no job security."

What suggestions do you have for management?

"Need to listen to employees because the employee really whats going on"