Zales Employee Job Reviews in the United States

"Horrible People to Work For"

What do you like about working at Zales?

"At first I enjoyed selling the items and talking to the customers"

Do you have any tips for others interviewing with this company?

"The money is good but the pressure is high. If you can handle the environment good for you but the people there are sharks, I'd look at a different job to be honest."

What don't you like about working at Zales?

"My manager openly mocked me at every opportunity, blamed me for things that were not my fault, and constantly disrespected me. I was poorly trained on top of that."

What suggestions do you have for management?

"Really start looking into your managers, especially if you have a high turn over for employees"

"Easy way to earn extra money, and they were flexible with my schedule."

What do you like about working at Zales?

"Zales had the policy that anyone can afford a diamond. Love that they were open to anyone being their customers, not just those who could afford 5-figure jewelry."

Do you have any tips for others interviewing with this company?

"You truly have to love customer service for Zales- whether the price is $99 or $10,000, a purchase @ Zales is a splurge for the customer, and he/she needs to be indulged & fussed over."

What don't you like about working at Zales?

"Coming from a department store, I didn't love having only one product to sell."

What suggestions do you have for management?

"Maintain the enthusiasm and good attitude toward anyone who walks into the store- it was a great place to work."

"I have worked for Zale Corp for more than 4 years and have enjoyed my experience. A lot of companies are afraid to look at itself to make the necessary changes to its culture in order to ensure long term growth and prosperity, but Zales has. Improving technology, enhancing training and development and focused on building a strong succession plan."

"I have worked for Zales for over 4 years and have seen the company grow from being on the eve of dissolve to back to profitability. Its great to be with a company that really took a hard look at itself and realized the course that needed to be taken to bring back the organization to a viable and competitive company."

"Zales is a good company, Experis is a resource they use for their professional services."

"I’ve worked with Piercing Pagoda for a full year and have loved working there with the team. Being that commission would be given if the store met their sales goal, team members helped each other out for the success of the company. It was fun sharpening my skills with communication and collaboration."

"I have worked for Piercing pagoda for quite a number of years and I would say we are in the business of not just selling but making memories. Every piece of product that leaves the kiosk has a memory attached to it, for example it could be for a husband or a wife on their 25th anniversary! I just enjoy being able to make that impact to my Guests and Pagoda has made that possible for me to learn how to do."