Wine.com Employee Reviews for Customer Service Specialist
Browse Wine.com Reviews by Job Title →Customer Service Specialists at Wine.com give their company a 4.1 out of 5.0, while the average rating for Wine.com is 4.1, making them just as happy as every other employee at Wine.com and 10% happier than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.
"Wine.com has some areas for improvement, but don't we all.. The current system in place for placing orders and viewing customer accounts, as well as damaged items and returns, is completely unorganized and could use some help to become more user friendly and more easily accessible. The delivery system is also a huge setback and considering the company makes so much money, I don't understand why they don't ship their own items, instead of depending on a carrier. This could be more profitable for the company as well."
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