Technical Support Specialists at Websense give their company a 2.9 out of 5.0, while the average rating for Websense is 3.6, making them 22% less happy than every other employee at Websense and 24% less happy than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.
"Great product, poor structure"
What do you like about working at Websense?
"My colleagues, the joy of the product and the people we support."
Do you have any tips for others interviewing with this company?
"Come in with an open mind and a love for supporting customers."
What don't you like about working at Websense?
"Poor management design, not structured as needed to effectively support our customers. Not provided the necessary tools to do our job."
What suggestions do you have for management?
"Create clear and concise rules and enforce them for all staff."
"Good team however was not impressed with company"
What do you like about working at Websense?
"People I was working with, very helpful and good to work with"
Do you have any tips for others interviewing with this company?
"Good salary , however beware of management. If you try to do quality work you will be looked down upon."
What don't you like about working at Websense?
"Not very organized, there is no connection between employee and management. Micromanagement and very forceful. No support for employees."
What suggestions do you have for management?
"Stop micromanaging your employees and create better support and environment for workers."
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