"I began my role as Customer Success Manager with Upfluence back in April 2019. Like most start ups, it was challenging at first--I was among their original CSMs so my team and I had to develop standards and practices. Despite such challenges, the environment provided invaluable experience: I integrated sales, technical training, and marketing practices in my day-to-day. Overall, my position at Upfluence was a positive introduction to SaaS culture."
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