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Working at Universal American in Houston, TX: 10 Employee Job Reviews by Real Employee working in Houston, TX Area

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On average, employees in Houston, TX at Universal American give their company a 3.7 rating out of 5.0 based on 10, whereas overall Average Rating of Universal American is 4.0 out of 5.0 based on 21 Universal American Review Ratings. The happiest Universal American employees in Houston, TX are QA Testers submitting an average rating of 5.0 and Claims Supervisors with a rating of 4.1.

13%
73%
7%
7%
0%
4.0
Average Rating
(based on 15 Universal American Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.3
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
3.7
Way You Work
4.3
Work Setting
4.1
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"I've worked with Universal American back in 2011. The company had a great reputation on providing good work ethics for their clients and employees. Working with Universal American has been a great experience along with great culture in a well diversified environment. Universal American will always be one of my favorite company to do business with."
Posted 11 years ago in Houston, TX

Working at Universal American in Houston, TX: 10 Employee Reviews

Universal American Employee

"I found company to be strong."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Training Supervisor

"I have worked for Universal for over eight years and have experienced many areas of the business such as billing, enrollment, claims, medical management, coaching and development, accounting. This experience allowed me to work with all business units."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.0
Universal American (21)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
QA Tester

"I've worked with Universal American back in 2011. The company had a great reputation on providing good work ethics for their clients and employees. Working with Universal American has been a great experience along with great culture in a well diversified environment. Universal American will always be one of my favorite company to do business with."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Claims Resolution Specialist

What do you like about working at Universal American?

"I learned alot in this position, I had a unique perspective in seeing their final product which helped me move up in the company, I liked that."

Do you have any tips for others interviewing with this company?

"Just answer your interviewer questions honestly and to the best of your ability."

What don't you like about working at Universal American?

"I wasnt really fond of my position. I felt like I knew more than my supervisor and when the opportunity came to move on, I did."

What suggestions do you have for management?

"Make sure all supervisors in all departments are adequately trained and capable to do their job."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Claims Team Leader

"I enjoyed being a team lead, I did well and was promoted to claims supervisor"

What do you like about working at Universal American?

"At the time, I felt like there were plenty of opportunities for advancement."

Do you have any tips for others interviewing with this company?

"Be honest, be truthful, be yourself. Sell yourself to the company, they are always looking for good people."

What don't you like about working at Universal American?

"I worked a lot of overtime but that wasnt a bad thing, not when I got my paycheck."

What suggestions do you have for management?

"Always be fair to your employees, have an open door policy."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Claims Department Supervisor

"I felt valuable to the company in this position, I felt like I made a difference"

What do you like about working at Universal American?

"Working at Universal American was rewarding. I did well there and was promoted continuously."

Do you have any tips for others interviewing with this company?

"Be yourself, be honest, be truthful. Strive to be the best you can be."

What don't you like about working at Universal American?

"I have nothing negative to say about Universal American. It was a great experience working for them."

What suggestions do you have for management?

"The management at this company are comprised of good people. They strive to better themselves and they care about their employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Claims Supervisor

"I was wanting to go in another direction, so I left claims. It didnt work out."

What do you like about working at Universal American?

"The people I worked with were great, I felt like a valuable asset with this company."

Do you have any tips for others interviewing with this company?

"Universal American is a great company and they care about success for all. They constantly strive to better themselves."

What don't you like about working at Universal American?

"Nothing really. I had convinced myself I was ready for a change and moved on from Medicare Advantage claims."

What suggestions do you have for management?

"None. The management at this company are comprised of fine individuals."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Market Conduct Examiner

"Report Writing was not a good fit for me. I was terminated."

What do you like about working at Universal American?

"I loved working for Universal American as a company, great people!"

Do you have any tips for others interviewing with this company?

"Just be knowledgeable and forthcoming and professional at all times."

What don't you like about working at Universal American?

"I have nothing bad at all to say about the company."

What suggestions do you have for management?

"The management at Universal American were all very kind people. They always looked for ways to improve processes and help their employees grow with them."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
ETL Developer

"Good"

What do you like about working at Universal American?

"Availability of Microsoft Tools such SSRA, SSAS SSIS, T-SOL. The excellent talent that is available."

Do you have any tips for others interviewing with this company?

"Ask question about the direction of the company, and how the candidates duties contributes to the overall direction of the company."

What don't you like about working at Universal American?

"Need a more evolved quality based company. One that is requirements based."

What suggestions do you have for management?

"Be a more customer focused company, understanding the value of each employee."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Database Administrator

"Enjoy working here but need new growth opportunities and better compensation."

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