TriWest Healthcare Alliance Employee Job Reviews in the United States

"I was only there for about 4 months and that was long enough. Best part about the job was working with the Veterans and my co-workers. Unfortunately, the company lacks direction and there's little to no communication. We never knew what we were doing from one minute to the next."

"Great company to work for."

"It was really great working for TriWest. This company is very organized and all about their employees and VA patients."

"Excellent company to work for. Great people and comfortable work environment."

"Awesome company to work for."

"Growth opportunity for a growing healthcare company."

Do you have any tips for others interviewing with this company?

"Be prepared to get frustrated with the computer system and not being able to help people when that is your job to help people."

What don't you like about working at TriWest Healthcare Alliance?

"The fact that they can change policy when they want to. The fact that they use a tool that is supposed to be used for training opertunities is used to put people on finals then fire them. The fact that they cannot get the system to work properly so that we can help our beneficiaries or the providers who call in."

What suggestions do you have for management?

"Stop changing policies at the managers whims, Fix the crapy program we have so that we can assist our callers! Find different ways to do your BA and stop using the eLoyolty program that is a training program for a grading program that is very far off."

"They talk a good talk but don't like to walk the walk"

What don't you like about working at TriWest Healthcare Alliance?

"Executives do not like letting people grow and learn"

What suggestions do you have for management?

"Allow employees the ability to be employed in other areas"

"excellent team support from upper manangement down"

What do you like about working at TriWest Healthcare Alliance?

"Complete support of guidelines and implementation at all levels of service. Their goal was always in the best interest of the customer, and how we could make that happen. The employee was also recognized for excellent service."

What don't you like about working at TriWest Healthcare Alliance?

"Some of the time guidelines of a call center were unrealistic, given the complexity is issues that were presented."

"They're Great!"

What do you like about working at TriWest Healthcare Alliance?

"I love the military culture and the support that is given to those who serve."

What do you like about working at TriWest Healthcare Alliance?

"The value of the customer. They take their customers seriously and truely care about their well being."

Do you have any tips for others interviewing with this company?

"TriWest is a great place to learn about the military culture and develop an appreciation for those who serve our country."

What don't you like about working at TriWest Healthcare Alliance?

"Lack of communication between departments."

What suggestions do you have for management?

"None. I believe that management has a good sense for what the departmental needs are and has established relevant goals to achieve success in these areas."

"Was once one of my distributors for Bruce Hardwood, a great place to work, now a great friend and reference."

What do you like about working at TriWest Healthcare Alliance?

"Great company to listen to their people and build the business plan"

What don't you like about working at TriWest Healthcare Alliance?

"Sometimes to slow in thinking left them behind, balance is the key word here."

What suggestions do you have for management?

"Remeber the strength you have in your people.Don't let them get away."