Working at Travel Outlook in Santa Fe, NM: 56 Employee Job Reviews by Real Employee working in Santa Fe, NM Area

"There definitely isn't any upward motion, no career advancement, or repetitive work daily. A simple job yet very demanding, stressful, and frustrating!"

"Once you get used to the job, it is easy. The initial training was excellent and provided me with everything I needed to do my job. It offers you the flexibility of working from home. I had complete freedom over how I worked and it gave me more time with my family."

"The training is thorough, and supervisors are approachable. We have very well-organized processes and nothing beats working at home. I also enjoy interacting with clients and learning from each experience."

"Training is outstanding and it’s nice being able to work with the industry’s best. The team spirit is exceptional. For me, this is a dream job in an ideal company."

"I was initially called to HR as a witness to someone else's claim. I never wanted to make my own because it was known that the company's HR Department doesn't operate with anonymity. However, being named, I went and told the truth. Days later my boss was quoting me verbatim the things I had discussed with HR. When I made a claim to HR, despite having clear and concrete evidence of gas lighting, racism and bias it took months for change to happen."

"It was a bit stressful at first, but now I feel confident to complete my tasks and meet the set targets. Thanks to my supervisor’s guidance and support, I managed to learn the ins and outs of the industry and excel at my work. I love the flexibility I have at Travel Outlook and hope to stay here for years to come."

"Forward-thinking company that has an inclusive culture. Its cutting-edge technology and supplementary training has made me more productive than ever."

"I thought working from home is a great idea especially during these times, thinking you'll be safe and have all the convenience. But all the convenience you get also meant less in your actual pay."

"It was a very easy shift for me after working as a customer service representative for the last three years. But that is where the similarities stop. The difference is that I work from home and there are lesser distractions. I also love the flexibility and convenience."

"I have been working for Travel Outlook for more than 2 years and I am very satisfied with the work conditions. Very personable and understanding managers."

"Very professional and respectful approach to everyone, and very organized. I love my job and enjoy working from home. Interaction with clients is easy and rewarding; I stay up-to-date with industry updates and continuously develop my communication skills."

"The company has a lot of upper management who only cares about profit and how much money they can keep in their pocket. Calls are stressful and you can never do anything right. Do not be fooled by their entire day of trying to make themselves look good."

"Good work policies and very organized company. This was my first job as a reservation agent, but they gave me the training and support to perform my job. Three years into the job and I am still enjoying my time here."

"I like the flexibility and opportunity of working at home. The job pays well, and the hours are great. I also like how I am able to reach my supervisor whenever I have any concerns."

"They made my transition from a regular office job to a work home setup easy. Training is comprehensive and supervisors are easy to reach whenever I have any concerns. I also love the flexibility of work schedules."