Working at Torchmark in McKinney, TX: 3 Employee Job Reviews by Real Employee working in McKinney, TX Area

"I have worked for Torchmark almost 2 1/2 years. It was my first corporate/call center job. Most of the coworkers were friendly and polite. Unfortunately, management didn't provide proper training/coaching to help employees improve on their customer service skills. You had to learn how to interact with policyholders on your own. There was too excessive micro-managing and favoritism from management. They didn't have your best interest at heart and more focused on call/production."

What do you like about working at Torchmark?

"Family Environment, Fully funded pension, Health of company, Leadership philosophy."

Do you have any tips for others interviewing with this company?

"Be fact based, outgoing personality, and be prepared for any question."

What don't you like about working at Torchmark?

"Commute, glass ceiling, gossip environment, favoritism, lack of mentoring program"

What suggestions do you have for management?

"Needs to be a resurgence of new ideas and innovation"

"Management support and the work / home life balance just wasn't there."

What do you like about working at Torchmark?

"I enjoyed the people I worked with and duties I performed."

Do you have any tips for others interviewing with this company?

"It is a very hectic environment. New projects and deadlines are assigned arbitrarily without consideration of existing projects."

What don't you like about working at Torchmark?

"There was a lack of support from upper management. And the work / home life balance was non-existant."

What suggestions do you have for management?

"Follow through on employee concerns that are brought up to management."