"I have worked for TeleDirect Communications since March 2018 as an Inbound/Outbound customer service representative serving many different industries. While the job is easy enough, prepare to be micro-managed with low pay, little time off and no benefits whatsoever. This is a plausible first job for a young person interested in pursuing a call center career. However, it's not for everyone."
"I've worked for TeleDirect for seven months and I've found the job to be well rounded. The company provides virtual training and is constantly updating its employees of any changes. Schedule flexibility is offered for those that meet requirements. The remote support staff is great at ensuring remote agents get the same assistance as those in the caller center."
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