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Sovereign Bank Employee Job Reviews in the United States

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On average, employees at Sovereign Bank give their company a 3.3 rating out of 5.0 - which is 17% lower than the average rating for all companies on CareerBliss. The happiest Sovereign Bank employees are Personal Bankers submitting an average rating of 2.2.

9%
32%
45%
14%
0%
3.3
Average Rating
(based on 22 Sovereign Bank Review Ratings)

Ratings by Category

Company Culture
2.8
Growth Opportunities
2.8
People You Work With
4.0
Person You Work For
3.7
Rewards You Receive
3.0
Support You Get
3.0
Way You Work
3.7
Work Setting
3.3
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Sovereign Bank Employee

"Good company, however the industry is changing and not for the better. Not much help in the form of helping you grow your business."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Software Engineer

"Worked with a wonderful team until the reorganization."

What do you like about working at Sovereign Bank?

"Being able to work independently as well as with the team. Everyone in the team helped each other."

Do you have any tips for others interviewing with this company?

"Be willing to work well with others of all walks of life."

What don't you like about working at Sovereign Bank?

"When the reorganization came, the entire team was moved to a new location far from my home."

What suggestions do you have for management?

"Have more training in the new software and conversions. More team meetings to make a cohesive team."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.3
Sovereign Bank (42)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Camera Operator

"I worked there in college, it paid the bills."

What do you like about working at Sovereign Bank?

"It was an ok place to work during my time in college."

Do you have any tips for others interviewing with this company?

"Just be friendly and nice, the people here are very relaxed."

What don't you like about working at Sovereign Bank?

"it was in the middle of a bad part of town."

What suggestions do you have for management?

"make the building nicer and not smell like old beer."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Branch Manager

"I was micro-managed by the hour with old technology and lack of staff"

What do you like about working at Sovereign Bank?

"I enjoyed the customers I had served and the benefits they offered"

Do you have any tips for others interviewing with this company?

"You have the ability to be successfully if you have a strong book of business from previous jobs due the the very high sales goals and daily expectations. Do your research on the branch you are applying for. Ask the hiring manager how they have met their goals and what roadblock there are in acheiving them"

What don't you like about working at Sovereign Bank?

"It is a very high intense sales culture with archaic systems and services"

What suggestions do you have for management?

"I would suggest accountability through all lines of business, not just retail banking. I expect better customer service and accountability from all of my internal departments and lines of business."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior Small Business Specialist

What do you like about working at Sovereign Bank?

"What I liked about working at the company was that the customers were great. The products available were useful."

Do you have any tips for others interviewing with this company?

"Find a job somewhere else, this company will hurt your ability to find a job somewhere else."

What don't you like about working at Sovereign Bank?

"What I didn't like about the company was that senior management insisted you misguide the customers."

What suggestions do you have for management?

"My suggestion to management is to go sell cars, they never had the clients best interests at heart."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Personal Banking Representative

What do you like about working at Sovereign Bank?

"Created a great learning atmosphere for me and provided me with new skills"

Do you have any tips for others interviewing with this company?

"Be sure to have seasoned experience in the position you are applying for."

What don't you like about working at Sovereign Bank?

"Room for growth is not very high, pay increases are non-existent."

What suggestions do you have for management?

"More in detail training programs and more time dedicated to training."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Credit Specialist

"Good, but need a full time job, only part time."

What do you like about working at Sovereign Bank?

"I like the fact that the company was flexible and I could be there for my family"

Do you have any tips for others interviewing with this company?

"Great company if you can find a full time position withing the company."

What don't you like about working at Sovereign Bank?

"The position did not provide enough work hours in a given week."

What suggestions do you have for management?

"I would suggest offering more hours to the employee if they request them."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Business Banker

"Job was not what I was told it would be"

What do you like about working at Sovereign Bank?

"The co-workers and team members who have lasted are good people"

Do you have any tips for others interviewing with this company?

"make sure you understand exactly what they are offering you."

What don't you like about working at Sovereign Bank?

"Company is going in the wrong direction. They don't seem to care about the employees"

What suggestions do you have for management?

"Your employees are your lifeline. Don't take advantage of them."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Personal Banker

What do you like about working at Sovereign Bank?

"I get to deal with all different kinds of people."

Do you have any tips for others interviewing with this company?

"If you are into financial sales, then this is a good opportunity as long as you do not mind having goals and being ranked only on sales performance."

What don't you like about working at Sovereign Bank?

"There are too many sales goals and if not met, management resorts to negative reinforcement. All that matters are the numbers."

What suggestions do you have for management?

"I would make the sales goals a lot less demanding and put more focus on customer service."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior Small Business Specialist

What do you like about working at Sovereign Bank?

"I like the location and easy of getting to work daily."

Do you have any tips for others interviewing with this company?

"Be sure to interview others in this position within sovereign before your final decision."

What don't you like about working at Sovereign Bank?

"Over emphasis on process and unwillingness to adapt to the customer's needs."

What suggestions do you have for management?

"Less emphasis on process more attention to customer service and sales."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Staff Accountant

What do you like about working at Sovereign Bank?

"great benefits, stock bonus when I was a higher level salary employee"

Do you have any tips for others interviewing with this company?

"no, but understand that you can get laid off(downsized at any time) it happened to me 2x with 2 different banks."

What don't you like about working at Sovereign Bank?

"not everybody in my dept. worked as a team player during month end"

What suggestions do you have for management?

"get rid of people dragging the dept down, my understanding cons loans and commerical loans have been spilt up and things are gettting better"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Equipment Services Project Manager

What do you like about working at Sovereign Bank?

"not much. I enjoyed working for my manager, but other than that, the company is not what I am looking for"

Do you have any tips for others interviewing with this company?

"if you don't speak spanish, you will be at a disadvantage."

What don't you like about working at Sovereign Bank?

"communication gaps, poor processes, different class structures based on ethnicity"

What suggestions do you have for management?

"be more considerate of your workers. They lock your hours at 8 / day, but you tend to work more than that."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
QA Analyst
Person You Work For 4.1 / 5 People You Work With 4.3 / 5 Work Setting 4.2 / 5
Support You Get 4.4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3.9 / 5
Company Culture 3 / 5 Way You Work 4.9 / 5
J2EE Consultant
People You Work With 4.3 / 5 Work Setting 4.7 / 5 Support You Get 3.2 / 5
Rewards You Receive 2 / 5 Growth Opportunities 2.2 / 5 Company Culture 3.2 / 5
Way You Work 5 / 5
Vice President

"A company in a state of transition."

Work Setting 4.4 / 5 Support You Get 5 / 5 Rewards You Receive 3.1 / 5
Growth Opportunities 4.2 / 5 Company Culture 3.2 / 5 Way You Work 4.9 / 5

Sovereign Bank Reviews FAQs

Is Sovereign Bank a good company to work for?

Sovereign Bank has an overall rating of 3.3 Average Rating out of 5, based on over 22 Sovereign Bank Review Ratings left anonymously by Sovereign Bank employees, which is 15% lower than the average rating for all companies on CareerBliss. 86% of employees would recommend working at Sovereign Bank.

Does Sovereign Bank pay their employees well?

Sovereign Bank employees earn $39,500 annually on average, or $19 per hour, which is 40% lower than the national salary average of $66,000 per year. 1 Sovereign Bank employees have shared their salaries on CareerBliss. Find Sovereign Bank Salaries by Job Title.

How satisfied are employees working at Sovereign Bank?

86% of employees would recommend working at Sovereign Bank with the overall rating of 3.3 out of 5. Employees also rated Sovereign Bank 2.8 out of 5 for Company Culture, 3.0 for Rewards You Receive, 2.8 for Growth Opportunities and 3.0 for support you get.

What is the highest paying job at Sovereign Bank?

According to our data, the highest paying job at Sovereign Bank is a Loan Counselor at $400,000 annually. Browse Sovereign Bank Salaries by Job Profile.

What is the lowest paying job at Sovereign Bank?

According to our data, the lowest paying job at Sovereign Bank is a Office Assistant at $20,000 annually. Browse Sovereign Bank Salaries by Job Profile.

What are the pros and cons of working at Sovereign Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Sovereign Bank to be People You Work With, Person You Work For, Rewards You Receive and Support You Get, and cons to be Company Culture and Growth Opportunities.

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