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SoundBite Communications Employee Reviews for Senior Support Specialist

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Senior Support Specialists at SoundBite Communications give their company a 1.3 out of 5.0, while the average rating for SoundBite Communications is 1.3, making them just as happy as every other employee at SoundBite Communications and 98% less happy than every other Senior Support Specialist on CareerBliss - the happiest Senior Support Specialists work for Luxoft.

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1.3
Average Rating
(based on 1 Senior Support Specialist Review Rating)
Senior Support Specialist
in Bedford, MA

What do you like about working at SoundBite Communications?

"Some of the customers, some of my co-workers were dedicated people"

Do you have any tips for others interviewing with this company?

"Don't. It's not a healthy industry to start with. There's too much dedication to minimizing the humanity of the end user."

What don't you like about working at SoundBite Communications?

"Insufficient employees for the support function, didn't expect 70% of 24/7 support."

What suggestions do you have for management?

"Look carefully at how the employees are taken care of. Be more sensitive to the needs of the actual contributors"

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
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