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* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Stellar organizational skills and attention to detail * Proficiency in Microsoft Office Suite with intermediate to advanced proficiency in...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
* Escalate customer issues to the appropriate staff and managerial for resolution as needed * Attend meetings and training and review all new training...
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Accurately document call resolution in appropriate systems * Strictly follow client process for handling financial issues and inquiries *...
* Follow all required scripts, policies, and procedures• Adhere to all attendance and work schedule requirements including all scheduled training...
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