SMS Assist Employee Reviews for Anonymous Employee

"SMS Assist strives to be top in the industry, develop its employees, and has a great culture. Like any job it has its ups and downs but upper leadership is very transparent and rewards legitimate hard work."

"It's a great company to begin a career and be able to switch career paths if you have a great work ethic and an adaptable, open mindset. However, I believe that the company continues to be unsure of what it wants to be, which is impacting the direction it wants to move in. It needs to decide, does it want to be first in class third-party customer service on behalf of it's clients, or provide it's clients a top tier technology platform? That's the hard decision it needs to make."

"I’ve worked with SMS Assist since 2014 and it has been a great experience to be a part of their rapid growth and success. In just 5 years I witnessed SMS grow from 150 employees to now over 1000 employees."

"It was a great company at one time. The newly appointed supervisor does not really understand the business due to NO experience. I loved what I was doing but the CEO looked the other way due to his son being in charge. We had a large affiliate data base who loved to work for us until the new supervisor started playing with their money."