Silverpop Systems Employee Reviews for Anonymous Employee

"Silverpop has a great people working for them, but the tech support department suffers from Dilbert moments. They stress we pay full attention to customer needs, but at any given time up 75% of staff is doing non-customer-stuff meetings, 'projects', and training. The 80/20 pareto principle is not just a theory here, its the law. Most reps are overworked, burned out and want to leave the department or company."