43,550 Senior Technical Support Engineer Jobs Nationwide
Technical support engineers (also known as sales engineers) use their technical knowledge to sell products to clients. Their daily workload consists of selling the benefits of technical products while negotiating prices and closing sales. They also help assist customers with technical problems. Extensive travel may also be required.
Skill Set: Technical support engineers must have a strong background in engineering and sales. Excellent computer skills and a strong familiarity with the fundamentals of the Internet are also essential. Good communication skills - both written and verbal - are also necessary, as support engineers work closely with customers on a daily basis.
Education: Technical support engineers should have a bachelor's degree in engineering and previous sales experience. Those without a degree but with extensive sales experience may be adequate.
Career Path: Technical support engineers need to have a strong engineering and/or sales background. Advanced degrees may open doors for career growth. For those who have an engineering degree but no sales experience, internships can help build experience and increase desirability.
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