Senior Customer Success Manager Job & Career Information

What's it like to be a Senior Customer Success Manager?

We have 19,437 Senior Customer Success Manager jobs nationwide. The average Senior Customer Success Manager salary is $106,000 annually, +$40K (46%) more than the average national salary. Statistically, Senior Customer Success Managers are very happy with their career.

$106,000 Average Salary

Employee Reviews (24 reviews)

4 out of 5 stars
  • "I worked at Yelp for about 4 years and learned so much during my time as an employee. Grateful for all of amazing experiences I had during my journey there."

  • "Best job I ever had. Great boss, great coworkers, great customers, and a pretty good product. As a customer success manager, I was on the pointy tip of the spear when it came to retaining and growing business. I loved the flexibility of working from home and the "unlimited" PTO (within reason, of course). Not everything is perfect, of course. Whiplash changes in direction and unrealistic expectations from sales leadership presented challenges. The recent layoff could have been handled much better, or avoided altogether had senior management had taken a more employee-friendly approach of temporarily reducing compensation rather than scraping 10% across the board. Still, it's a great company and I would happily work there again."

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