Employee Reviews (10 reviews)

• Senior Customer Service Engineer @ Xerox in Lansing, MI

  "I love working with customers and helping resolve their issues with the product. I like going to different companies that have our products and I can see different ways in which they operate. I love the freedom of being on your own, but working in a team for a common goal to repair the machinery and satisfying the customer. What I dislike is dealing with parts that you need to order and they were supposed to be sent, didn't arrive and I have to explain this to the customer. I do realize though this happens and I have been able to work with it."

• Senior Customer Service Engineer @ BancTec in Houston, TX

  "Management is by fear and intimidation. I would not recommend Banctec"