Billing Support Specialists at South Bay Mental Health give their company a 3.1 out of 5.0, while the average rating for South Bay Mental Health is 3.0, making them 3% happier than every other employee at South Bay Mental Health and 28% less happy than every other Billing Support Specialist on CareerBliss - the happiest Billing Support Specialists work for HCR Manor Care.
"I really like the people I work with at South Bay."
What do you like about working at South Bay Mental Health?
"My coworkers are very supportive of each other. We have a We are all in this together mentality."
Do you have any tips for others interviewing with this company?
"Think of this company as a great stepping stone. Research and read reviews. Ask to talk to current staff members before accepting a position."
What don't you like about working at South Bay Mental Health?
"In most offices there are no on site supervisors so we fend for ourselves most of the time and if we make a mistake the higher ups make a federal case out of it. The pay for office staff is very low. Since the company has changed hands, the focus seems to be more on money and less on client care."
What suggestions do you have for management?
"I would like to see on site supervisors for each office, better training for all levels of staff and higher pay. The agency has lost some very good people in all positions because of the low pay. Pay people what they are worth and they will stick around."
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