Ruby Receptionists Employee Job Reviews in the United States

"I've worked for Ruby for almost 5 years and I feel like I won the job lottery every day."

"If you put lipstick on a pig...you will have a beautiful pig."

What do you like about working at Ruby Receptionists?

"Stable employment, Monday-Friday schedule, health and dental after ninety days, paid holidays and leave, BEAUTIFUL offices, extravagant company parties."

Do you have any tips for others interviewing with this company?

"No tips, the interview is vague and straightforward. It rarely delves into the actual job requirements as it is outsourced to a staffing agency."

What don't you like about working at Ruby Receptionists?

"This is a LOW END job. It is essentially a call center with 200-400 calls per day, per receptionist, dressed up as something spectacular, of which they will attempt to convince you from the moment you are hired. The company only hires women and absolutely demands that they fill a silly, childish, and non-threatening role as a Ruby. These demands include maintaining a cute-sie, feminine voice, referred to as Ruby Tone, to handle all calls, as well as fulfilling insincere happy engagements with clients and fellow employees. I observed several receptionists dramatically change tone between actual callers to the office and clients/coworkers. I also observed extremely degrading and unprofessional behavior from the site director and trainer (think fake silly dances and sing-song voices) all in the name of fun."

What suggestions do you have for management?

"Insincere cooperation from employees does not equal happiness; you have the right idea, but let employees express joy and appreciation in their own ways. If this is an excellent place to work, as you claim, employee happiness will speak for itself."

"I'm a better person for having worked at Ruby."

What do you like about working at Ruby Receptionists?

"I recently got back from a week-long vacation and had over 300 emails waiting in my inbox. After culling through them, Id say half of them were compliments that my coworkers had gotten and stories of how theyd make a difference in someones day. It was an incredible feeling and made me so happy to be back.I adore the people I work with, and I love that we are all making the world a better place, spreading seeds of happiness one interaction at a time. Im extremely proud to work here, and Im so lucky that in my job in social media, I get to share that love with the world and show off my amazing coworkers! I also love that I'm encouraged to learn new things -- I started as a receptionist, was trained in sales, and then moved to the Marketing Department where I'm continually given resources like classes in HTML, video, and Photoshop, not to mention getting to go to conferences where I can hone my skills. I feel spoiled with all of the education I've received!"

Do you have any tips for others interviewing with this company?

"Don't be afraid to show your personality! We like to have fun, and we like people who like people. Being a receptionist is hard work, but it can be incredibly rewarding to get to interact with so many people on a daily basis. If you love making people's days brighter and enjoy helping people, Ruby's the place for you."

What don't you like about working at Ruby Receptionists?

"I wish we had free parking nearby, but we have an Alternative Transportation Incentive, which I took advantage of for several years. It helps me to be a little greener, so I appreciate it :)"

What suggestions do you have for management?

"Keep on developing new systems to make things better! As we grow, some of the old ways of doing things no longer make sense. I like that when we see something's not working, we can propose something new and implement it, so I'd love to see that continue in the future."