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+ - Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. + - Provide...
* Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. * Provide...
* Oversee road service and trip performance measures, i.e., route start time, on-time performance, and incidents
* Respond to customer questions...
* Working with the Department Manager to ensure that written policy and procedure are followed.
* Oversees all aspects of the Call Processing Unit...
* Oversee road service and trip performance measures, i.e., route start time, on-time performance, and incidents
* Respond to customer questions...
* Oversee road service and trip performance measures, i.e., route start time, on-time performance, and incidents
* Respond to customer questions...
* Oversee road service and trip performance measures, i.e., route start time, on-time performance, and incidents
* Respond to customer questions...
* Working with the Department Manager to ensure that written policy and procedure are followed.
* Oversees all aspects of the Call Processing Unit...
+ Answercustomercallsand inputride informationusing a computerizedscheduling system. + Enternewcustomerinformation andchangesintothesystem...
+ Answercustomercallsand inputride informationusing a computerizedscheduling system. + Enternewcustomerinformation andchangesintothesystem...
+ Receive inbound client calls. + Book reservations for paratransit service. + Provide prompt and courteous customer service to inquiries from...
+ Establish a high standard for productivity, quality, and customer service, as well as define user guidelines. + Develop company systems for...
+ Oversee road service and trip performance measures, i.e. route start time, on-time performance, incidents + Respond to customer questions...
+ Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. + Provide...
+ Staff Development: Support the dispatch supervisors by fostering a positive working environment. Ensure that best practices in customer service...
+ Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into...
+ Working with the Department Manager to ensure that written policy and procedure are followed. + Oversees all aspects of the Call Processing Unit...
+ Schedules and dispatches drivers via both radio and window dispatch work + Answers calls from clients and schedule services + Maintains records...
+ Provides verbal direction to Bus Operators, verbal assistance to Road Supervisors and others. + Pro-actively intervenes, using all available...
+ Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. + Comprehensive...
