"I thoroughly enjoyed working within the WFM team at college board and had the best manager that one could wish for."
What do you like about working at Prometric?
"I enjoyed the leadership that I received from my direct manager."
What don't you like about working at Prometric?
"The operations unit needed major restructuring and coaching at virtually all levels."
What suggestions do you have for management?
"I would suggest management learn to better harmonize contact center objectives with the sentiments and valid concerns of the workforce through effective communication."
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