Pappas Restaurants Employee Reviews for Restaurant Manager

"A great place to learn systems, standards for service levels, and make a good living."

What do you like about working at Pappas Restaurants?

"The experience overall was excellent. The systems, standards, and overall organization was excellent. The quality of the food and opportunity to develop was outstanding."

Do you have any tips for others interviewing with this company?

"Awesome place to learn about the restaurant business systems."

What don't you like about working at Pappas Restaurants?

"The management has turned too much toward clip board management and systems, losing its focus on its internal guests. As a result floor managers are not as strong as they used to be, and service levels are dropping."

What suggestions do you have for management?

"Realize that systems are run by people. You can either stand over a person and make them follow the systems or teach and inspire them to do the system right. Then you merely follow up, and can focus on the bigger picture. Develop managers with people skills and teach them how to lead."