Optimum West Employee Reviews for Technical Support Agent

"Good employer, must be open to angry cusomers on the phone"

What do you like about working at Optimum West?

"My peers and supervisors were very supportive."

Do you have any tips for others interviewing with this company?

"Be sure of your tech skills, be a people person."

What don't you like about working at Optimum West?

"Angry customers."

What suggestions do you have for management?

"They do the best they can. Lose SOME of the almighty dollar attitude."