NOVO 1 Contact Centers Employee Reviews for Dispatch Agent

What do you like about working at NOVO 1 Contact Centers?

"Good trainers, overall, the majority of Team Leads or supervisors are good, easy to get along with."

Do you have any tips for others interviewing with this company?

"Watch your back. Don't share personal information unless your boss asks about it. Definitely do not share with peers, unless you have known them for a long time and that they can be a confidant."

What don't you like about working at NOVO 1 Contact Centers?

"When the company allows clients of theirs to demand rules, guidelines, etc that can have a demoralizing affect on the employees' state of mind. For example, putting breaks and lunches on hold due to high call volume. When you are already stressed and need to walk around to get fresh air, that is the last thing that you need. /"

What suggestions do you have for management?

"Be more proactive in finding out what is going on in a persons' life when they're job performance is lacking."