NexxLinx Employee Job Reviews in the United States
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"I have been working for Nexxlinx for only four months. My department in Nexxlinx was Pearson, now it is Time Warner Cable. The environment is very professional and very supportive of its teammates."
"Misled from the date of hire. Department managers continually changed..."
What do you like about working at NexxLinx?
"Nothing at all except the inteaction with the other trolls"
Do you have any tips for others interviewing with this company?
"Ask them to put everything in writing, otherwise it will not happen."
What don't you like about working at NexxLinx?
"Management lies to new hires to get them in the door and doesn't fulfill what they stated..."
What suggestions do you have for management?
"What goes around, comes around... Eventually you too will not be worth anything to the company."
Company-Industry Rating Comparison
"A little creative criticism for Nexx Linxx"
What do you like about working at NexxLinx?
"Interacting with customers and assisting them in resolving their complaints."
Do you have any tips for others interviewing with this company?
"Bring a pen and be prepared to fill out a lengthy resume. Completing a resume is about the only interview process there is for this company."
What don't you like about working at NexxLinx?
"The extremely loud atmosphere of management when we as employees were trying to assist dissatisfied customers. Team leads/managers/supervisors unwilling or unable to assist CSR's."
What suggestions do you have for management?
"-Better training in assisting a CSR who may have never worked in a call center previously, so the new CSR's aren't afraid to answer phones, as-well-as keeping retention rates for new CSR's competitive with agents on the floor who have more experience.-Tougher recruitment/hiring standards in order to attract a better quality CSR.-Better pay to induce outstanding CSR's to stay with Nexx Linxx instead of job-hopping.-Better training (or start a training program) for any personnel in a leadership role. so that they may better met the needs of CSR's in their care."
NexxLinx Reviews FAQs
Is NexxLinx a good company to work for?
NexxLinx has an overall rating of 3.1 Average Rating out of 5, based on over 3 NexxLinx Review Ratings left anonymously by NexxLinx employees, which is 21% lower than the average rating for all companies on CareerBliss. 67% of employees would recommend working at NexxLinx.
Does NexxLinx pay their employees well?
NexxLinx employees earn $24,500 annually on average, or $12 per hour, which is 63% lower than the national salary average of $66,000 per year. 1 NexxLinx employees have shared their salaries on CareerBliss. Find NexxLinx Salaries by Job Title.
How satisfied are employees working at NexxLinx?
67% of employees would recommend working at NexxLinx with the overall rating of 3.1 out of 5. Employees also rated NexxLinx 2.9 out of 5 for Company Culture, 2.6 for Rewards You Receive, 2.1 for Growth Opportunities and 3.4 for support you get.
What is the highest paying job at NexxLinx?
According to our data, the highest paying job at NexxLinx is a HR Manager at $61,000 annually. Browse NexxLinx Salaries by Job Profile.
What is the lowest paying job at NexxLinx?
According to our data, the lowest paying job at NexxLinx is a HR Assistant at $14,000 annually. Browse NexxLinx Salaries by Job Profile.
What are the pros and cons of working at NexxLinx?
According to reviews on CareerBliss, employees commonly rated the pros of working at NexxLinx to be People You Work With, Person You Work For, Support You Get and Way You Work, and cons to be Company Culture and Growth Opportunities.
NexxLinx Reviews by Location
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