New Horizons Employee Reviews for Operations Manager

"Managed operations and staff of two training facilities."

What do you like about working at New Horizons?

"It was extremely fast-paced and I acquired many skills during my brief time at New Horizons. The environment was pleasant, I had a great team of instructors that I managed and I love performing operational tasks, especially in a technical environment. It's what I excel in doing."

What don't you like about working at New Horizons?

"Operations and training staff were not given the support to operate efficiently. For example, there was an inordinate amount of IT issues occurring on a daily basis with respect to bandwidth capacity, hardware failures and improperly installed and/or uninstalled components (e.g. updates for Java on each machine, which was essential for students to use the e-learning application). Most of the issues were easy fixes and I frequently received and made suggestions on ways to eliminate/minimize their occurrences however, regional management limited our ability to correct them."