Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Essential Duties and Responsibilities...
Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Essential Duties and Responsibilities...
* Work with team to image and swap out PCs across the entire network.
* Travel required to swap and replace equipment.
* Assist with technical support...
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions...
* Monitor and prioritize support tickets based on urgency
* Ensure all tickets are accurately logged and responded to within SLA, including detailed...