Bill Collectors at NCO Group give their company a 2.3 out of 5.0, while the average rating for NCO Group is 3.3, making them 36% less happy than every other employee at NCO Group and 36% less happy than every other Bill Collector on CareerBliss - the happiest Bill Collectors work for GC Services.
What do you like about working at NCO Group?
"I liked most of the people and making a steady check."
Do you have any tips for others interviewing with this company?
"You will be cussed out on the phone everyday and not be able to fight back."
What don't you like about working at NCO Group?
"Dealing with rude people cussing you out on the phone everyday because they couldn't or did not want to pay their bills."
What suggestions do you have for management?
"I wouldn't penalize the employee for standing up to rude customers. I wouldn't micromanage every little thing."
What do you like about working at NCO Group?
"I liked the people I worked with and steady payment."
Do you have any tips for others interviewing with this company?
"You will take much abuse from morons on the phone."
What don't you like about working at NCO Group?
"I hated customers cussing me out on the phone everyday."
What suggestions do you have for management?
"I would not penalize employees for standing up for themselves."
What do you like about working at NCO Group?
"Was able to help others understand their finances better while providing extraordinary customer service"
What don't you like about working at NCO Group?
"pay structure"
What suggestions do you have for management?
"Developing a better relationship with employees and maybe the turnover rate will decrease"
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