MDU Communications Employee Reviews for Customer Service Manager

What don't you like about working at MDU Communications?

"The companies goal of out-sourcing the Customer Service department with no internal personnel to oversee the company providing the service."

What suggestions do you have for management?

"If they plan on out-sourcing, they should have an MDU internal manager to oversee the opertaion to ensure that all SLA's are met and quality customer service is delivered."