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MAXIMUS Employee Reviews for Enrollment Counselor

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Enrollment Counselor
in New York, NY

"The worst place I have ever worked!"

What do you like about working at MAXIMUS?

"Nothing"

Do you have any tips for others interviewing with this company?

"Don't work for them"

What don't you like about working at MAXIMUS?

"The hours, low income, the working condition and the environment, lack of professionalism between the co-workers and the managers"

What suggestions do you have for management?

"Go back to school"

Enrollment Counselor
in Atlanta, GA

What do you like about working at MAXIMUS?

"Well, I liked serving the customers. It was not an educational division. It was a medical insurance division established by state contract to assist Medicaid and Peachcare recipients."

Do you have any tips for others interviewing with this company?

"Please present yourself as professional as possible and military status is a plus."

What don't you like about working at MAXIMUS?

"The Enrollment Counselor was simply a customer service representative because it was a call center and we were not allowed to stand up in our cubicle to stretch our legs. So, with the exception of our breaks we had to sit for seven hours a day without strecthing our legs which was not good for circulation. Other Call Centers would allow you stand up if you need to stretch your legs."

What suggestions do you have for management?

"I'm all about discipline. I'm a Desert Storm Veteran and I am very discipline. In fact I received two awards for excellent Customer Service in spite of the those conditions. The Project Manager was too stringent. Your subordinates health should always be a concern and circulation is essential for the body. It one of the main functions of the body and it must be done freely."

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