Company Menu
37%
40%
20%
3%
0%
4.1
Average Rating
(based on 30 Liberty Tax Service Review Ratings)
Company Culture
4.0
Growth Opportunities
3.4
People You Work With
4.5
Person You Work For
4.3
Rewards You Receive
3.5
Support You Get
4.2
Way You Work
4.4
Work Setting
4.2
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Tax Specialist

Do you have any tips for others interviewing with this company?

"Ask questions about the nature of the job and how many hours will allocated to you if you are hired."

What don't you like about working at Liberty Tax Service?

"I get very little hours, there is no chance for growth, and the pay is mediocre."

Office Manager

Do you have any tips for others interviewing with this company?

"Liberty Tax makes it easy to do tax returns, even if you know nothing about it."

What don't you like about working at Liberty Tax Service?

"Exorbitant amount of money to pay for serves if you are making under $20,000 per year."

What suggestions do you have for management?

"None. I was the office manager and the owner and I got a long well. He was a nice guy but impatient with clientele."

Programmer Analyst

"This was a fun and laid back company, but the management staff is set in their ways!"

Do you have any tips for others interviewing with this company?

"Nope, just be yourself, and know what you are doing and be truthful. That about covers it."

What don't you like about working at Liberty Tax Service?

"Some of the staff is really set in their ways and not open to ideas"

What suggestions do you have for management?

"Open up, listen more to your employees and don't micromanage so much, let the people that do various jobs, do their jobs."

Income Tax Preparer

"The work is seasonal but it is helpful what you learn and can be applied to personal life"

What do you like about working at Liberty Tax Service?

"Interacting with all types of people and customers. The Tax business is very tedious and taught me to be very detailed and organized. I also gained a wealth of knowledge in the tax world."

Do you have any tips for others interviewing with this company?

"Be yourself and Be a good listener."

What don't you like about working at Liberty Tax Service?

"The pay is not the best."

What suggestions do you have for management?

"They need to relocate to draw in more clients."

Marketing Manager
in Malden, MA

"It could be better:)"

What do you like about working at Liberty Tax Service?

"They work with my schedule and I enjoy managing others. I love getting out there and talking to other business owners. It is a lot of fun."

What don't you like about working at Liberty Tax Service?

"There is no possibility for advancement and it is seasonal."

What suggestions do you have for management?

"You should train your employees more in depth."

Tax Consultant

What do you like about working at Liberty Tax Service?

"Client customer service experience, dealing with lots of different people"

What don't you like about working at Liberty Tax Service?

"Seasonal job opportunity"

What suggestions do you have for management?

"Some offices need better store managers"

Franchise Owner
in New Castle, PA

"This interview really does not fit well with owning a business."

What do you like about working at Liberty Tax Service?

"I like the opportunity to put together an operating team and system. The overall action of business and challenge."

Do you have any tips for others interviewing with this company?

"Research the company in depth before investing money."

What don't you like about working at Liberty Tax Service?

"The overall plan really does not have anything over the competition and is therefore a recipe for failure. The corporate level does not provide adequate training."

What suggestions do you have for management?

"Make sure that new franchisees have the necessary skill sets before recruiting them. The company should build their franchise network with strong offices instead of blaming franchisees for failure."

Tax Preparer

"if you stay with the company you can learn the different tax rule"

What do you like about working at Liberty Tax Service?

"doing the taxes"

Do you have any tips for others interviewing with this company?

"saty with it"

What don't you like about working at Liberty Tax Service?

"when the peak time is over and the business get slow"

What suggestions do you have for management?

"enjoy what you do"

Tax Representative
in Brookhaven, PA

"Good place to work to earn extra income and learn about changes in the tax laws."

What do you like about working at Liberty Tax Service?

"Ability to work with customers and assist them with their taxes, while learning changes in the tax law for myself."

Do you have any tips for others interviewing with this company?

"If you decide to work here only for the income, explore other options."

What don't you like about working at Liberty Tax Service?

"Evening Hours"

Branch Manager
in Orlando, FL

"never again"

What do you like about working at Liberty Tax Service?

"I loved working in my branch, the owner was GREAT. some of the franchisees are SOBs"

Do you have any tips for others interviewing with this company?

"evaluate the owner and manager NOT the company"

What don't you like about working at Liberty Tax Service?

"poor corporate support, no consistency from branch to branch"

What suggestions do you have for management?

"don't just train staff, train the owners to treat people with respect"

Tax Preparer
in Mechanicsville, VA

"They are a good place to get some experience and a taste for tax preparation."

What do you like about working at Liberty Tax Service?

"I liked the experience that I acquired and I liked getting to work with clients face to face."

Do you have any tips for others interviewing with this company?

"Liberty Tax is a great place for someone looking for a flexible part-time position or for a high school or college student who is trying to decide if taxes are truelly what they want to do for the rest of their career."

What don't you like about working at Liberty Tax Service?

"The gentleman who owned the franchise at the time was not knowledgeable enough in effective marketing to generate an adequate amount of business. He went from owning just one location to buying 4 or 5 locations and it was just too much responsibility for him to keep up with each location."

What suggestions do you have for management?

"Gradually add on new locations and find seminars teaching effective marketing for this area of business."

Area Manager
in Richmond, VA

"Excellent employers who care"

What do you like about working at Liberty Tax Service?

"People were nice and they let you do your job."

Do you have any tips for others interviewing with this company?

"Just remember they do sell their stores, which means you will be out of a job."

What don't you like about working at Liberty Tax Service?

"Nothing to dislike"

What suggestions do you have for management?

"Wish they had other options for people when their stores sell. Really liked them."

Preparer
in Fremont, CA

"I like to work for LTS"

What don't you like about working at Liberty Tax Service?

"There are a very friendly and knowledgeable team."

District Sales Manager
in Miami, FL

"great place to work."

Do you have any tips for others interviewing with this company?

"stay sharp!"

What suggestions do you have for management?

"keep better track of clients"

Individual Tax Preparer
in Grand Forks, ND

"A great place for an internship!"

What do you like about working at Liberty Tax Service?

"Liberty was a great place to learn and gain valuable experience."

Do you have any tips for others interviewing with this company?

"It is crucial to maintain high ethical standards. Many of our clients would not understand the tax law, and try and bend rules to increase refunds."

What don't you like about working at Liberty Tax Service?

"It was often necessary to give clients bad news."

What suggestions do you have for management?

"Spend quality time finding the right individuals. Turnover was too high for a company like this."

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