"No respect / genuine interest in employees/customers. Owners distribute Christmas bonuses in the brkrm by calling name and announcing $ amt. Pending orders from customers go back to June '13. Customer service mgr emails the dept. instructing to pretty much lie to customers inquiring about orders if there's no ETA. They're more concerned with keeping those accounts than being honest. Employees think / act like they have to kiss their boss' butt in order to have a job. Gossip/socialize in mgr's office."
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